Refund Policy

30-Day Satisfaction Guarantee
We want you to love your purchase. If something isn't right, we're here to help.

1. ORDER CHANGES

If you change your mind after placing an order, please contact us at support@blanktacet.com as soon as possible. If your order has not yet been shipped, we will cancel it and issue a full refund. Once an order has been shipped, it cannot be cancelled — but you are still covered by our satisfaction guarantee below.

2. DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged, defective, or is the wrong product, please contact us within 7 days of delivery with your order number and a clear photo showing the issue. We will arrange a free replacement or issue a full refund — whichever you prefer. No return shipping is required.

3. 30-DAY SATISFACTION GUARANTEE

Not completely satisfied with your purchase? Contact us within 30 days of delivery with your order number and a brief description of the issue. We'll work with you to find the best solution — whether that's a replacement, exchange, or refund.

4. REFUND METHOD & TIMELINE

All approved refunds are credited back to your original payment method. Depending on your bank or credit card provider, please allow 5-10 business days for the funds to appear on your statement.

5. NON-REFUNDABLE CASES

We cannot issue refunds in the following scenarios:
- Requests made after the 30-day window has expired.
- Items damaged through customer misuse or neglect.
- Orders delayed due to incorrect shipping addresses provided at checkout.